Thursday 13 February 2014

A Comment on Railways providing SMS alerts to passengers

My Comment on an article "Railways Vote on Account: Waitlisted passengers to get automatic SMS alerts" published in the Economic Times Dated 12/02/2014 at 5:30 pm. 


"Very good facilities. IT has enabled much customer friendly services in all fields. 

It is good to see Railways are using technology to the utmost benefit of customers. 

SMS booking of unreserved quota tickets, providing information regarding position of waiting list passengers through SMS and meals booking, etc. are much desirable needs of travellers which are being met now by current proposals of our Railway minister."

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